Ratings Breakdown
Rated 4.3 by 248 people
Pros from Reviews
- Practical guide for service firms
- Clear roadmap for productization
- Valuable insights for innovators
- Human-centered approach to innovation
- Visual process frameworks provided
- Emphasis on customer cooperation
- Addresses common concerns for service providers
- Useful information for transitioning to scalable products
Cons from Reviews
- High-level examples, marketing feel
- Focus on products over services
Notable Features
Scalable Services
Professional
Turning Services
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