Ratings Breakdown
Rated 4.8 by 1,513 people
Pros from Reviews
- Paradigm-shifting perspective on hospitality
- Emphasis on the transformative power of generosity
- Creation of unforgettable and exceptional experiences
- Building meaningful connections and fostering loyalty
- Inspirational real-life examples to learn from
Cons from Reviews
- Challenging to implement in certain industries or contexts
- Requires openness to new perspectives and practices
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